Hi folks,
Please send any support related queries directly to us using the email address support@serverless.com. We are able to assist with answering any queries via our official support service.
The forum is still a great place to continue to have a discussion with other community members about Serverless and Serverless Framework, but if there are any support related issues please use the email address to get in touch with someone on the Serverless team.
We are trying to consolidate this as much as possible to ensure that we can serve our customers.
Thanks
Gareth