# Unable to log in to dashboard

**URL:** <https://forum.serverless.com/t/unable-to-log-in-to-dashboard/15939>\
**Category:** Serverless Framework\
**Created:** [September 16, 2021, 3:12pm UTC](https://forum.serverless.com/t/unable-to-log-in-to-dashboard/15939 "2021-09-16T15:12:43Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![matthewh](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@matthewh](https://forum.serverless.com/u/matthewh)\
**Post date:** [September 16, 2021, 3:12pm UTC](https://forum.serverless.com/t/unable-to-log-in-to-dashboard/15939/1 "2021-09-16T15:12:43Z")

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I have been successfully using Serverless for several months but am now unable to log in. I log in with my email and password, then I’m asked to provide a username. Regardless of what I enter, I either get a “Username taken” error or a “Something went wrong. Try a different username” error. This means I can’t access the dashboard at all or develop locally so it’s a pretty critical issue.