# Serverless Domain Manager Error: Unable to fetch information about uat-api.mydomain.com

**URL:** <https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968>\
**Category:** Serverless Framework\
**Tags:** aws, lambda, api-gateway\
**Created:** [February 6, 2021, 9:47am UTC](https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968 "2021-02-06T09:47:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![seif](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.serverless.com/seif/32/5165_2.png) [@seif](https://forum.serverless.com/u/seif)\
**Post date:** [February 6, 2021, 9:47am UTC](https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968/1 "2021-02-06T09:47:07Z")

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Hi there ,  
I’m reading about custom domain and try to use it , but getting this error :  
Serverless: [AWS apigatewayv2 403 3.044s 0 retries] getDomainName({ DomainName: ‘[uat-api.mydomain.com](http://uat-api.mydomain.com)’ })

```
  Error --------------------------------------------------
 
  Error: Unable to fetch information about uat-api.mydomain.com
      at APIGatewayWrapper.<anonymous> (/Users/../node_modules/serverless-domain-manager/dist/src/aws/api-gateway-wrapper.js:112:27)
      at Generator.throw (<anonymous>)
      at rejected (/../node_modules/serverless-domain-manager/dist/src/aws/api-gateway-wrapper.js:6:65)
      at process._tickCallback (internal/process/next_tick.js:68:7)

```

here is my custom configuration:  
custom:  
customDomain:  
domainName: [uat-api.mydomain.com](http://uat-api.mydomain.com)  
basePath: api  
certificateName: [som-cert-name.com](http://som-cert-name.com)  
certificateArn: arnid  
createRoute53Record: true  
endpointType: ‘regional’  
securityPolicy: tls\_1\_2  
apiType: rest  
autoDomain: false  
hostedZoneId: Z1I1XQT4F25333

What i did is :

1. create custom domain in aws APi Gateway [[uat-api.mydomain.com](http://uat-api.mydomain.com)]  
2.create a dns record for [uat-api.mydomain.com](http://uat-api.mydomain.com) to api-gateway endpoint  
3.i also grant full access of Route53 & api-gateway to responsible role.

Could any one help if i miss something?  
Thanks

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<div class="post-metadata">

**Author:** ![arenayen](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@arenayen](https://forum.serverless.com/u/arenayen)\
**Post date:** [March 16, 2021, 11:34pm UTC](https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968/2 "2021-03-16T23:34:40Z")

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Hey @seif , I seem to have run into the same problem - the code somehow works on my colleagues Linux machine, but throws an `Error: Unable to fetch information about api.my-domain.com` when I try to run it on a mac. Did you happen to figure it out by any chance?

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**Author:** ![tomaszdudek](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tomaszdudek](https://forum.serverless.com/u/tomaszdudek)\
**Post date:** [April 15, 2021, 2:33pm UTC](https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968/3 "2021-04-15T14:33:16Z")

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Unfortunately +1.

The plugin works on Debian and fails on MacOS. Any workarounds?

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<div class="post-metadata">

**Author:** ![seif](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.serverless.com/seif/32/5165_2.png) [@seif](https://forum.serverless.com/u/seif)\
**Post date:** [April 15, 2021, 7:34pm UTC](https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968/4 "2021-04-15T19:34:28Z")

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Hi @arenayen , No unfortunately i ignored using this plugin and i forgot to mention i’m also using Mac !

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<div class="post-metadata">

**Author:** ![seif](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.serverless.com/seif/32/5165_2.png) [@seif](https://forum.serverless.com/u/seif)\
**Post date:** [April 15, 2021, 7:35pm UTC](https://forum.serverless.com/t/serverless-domain-manager-error-unable-to-fetch-information-about-uat-api-mydomain-com/13968/5 "2021-04-15T19:35:38Z")

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Hi @tomaszdudek , I’m also using mac !! it’s strange that problem related to client os !